Henri's Bakery & Deli

Active VAs

$1,895/mo

Monthly Investment

November 2025

Client Since

Active

Engagement Health

Key Contacts

Primary POC

Anthony DiNardo (President & Owner)

Secondary Contacts

Tammy Vaughn (Controller, Day-to-Day POC), Tiffany (External CPA)

Brad's Relationship

Anthony is a member of Brad's EO Forum. Brad spent 4 days with Anthony at a forum retreat in Feb 2026. Strong personal relationship. Henri's is one of OA's flagship single-VA success stories.

Virtual Assistant Team (1 VA)

Cristine Joy D. Santos ("Tine")

Specialized Accounting / Staff Accountant

Start Date: November 2025

Status: Active | Star Performer

Summary: Full-cycle accounting across 7 locations. AP processing, Clover sales reconciliation, bank reconciliation (7 accounts), monthly sales tax filing, Budget vs Actuals analysis. Migrating from QuickBooks to Restaurant365. R365 certification: ranked 8th out of 93. 100% KPI score. The 'Cristine Model' exemplar VA.

Communication Channel

GChat Space

spaces/AAQA-8aAea8

Update Frequency

Weekly via GChat Dream Team

Communication Notes

Anthony is an EO Forum member with Brad. Communication through GChat space and through personal EO relationship. Tammy Vaughn (Controller) is primary day-to-day contact for Cristine's work. High trust account.

Advisory Document Status: Delivered

Strategic Insights & Recommendations

R365 Migration Flagship

Migrating from QuickBooks to Restaurant365. Cristine ranked 8th out of 93 on R365 certification. Prime candidate for Software-as-a-Managed-Service model.

Multi-Location Accounting Excellence

7 locations, 7 bank accounts, multiple revenue streams (dine-in, ezCater, Uber Eats, DoorDash, Grubhub). Complex reconciliation executed flawlessly.

The Grateful Bread Co. Integration

Anthony acquired wholesale bakery (Smyrna GA, July 2024) plus Galla's Pizza. Accounting scope expanding with acquisitions.

RBA Board Presidency

Anthony named president of Retail Bakers of America. Industry leadership position creates content and referral opportunities for OA.

Time Doctor Integration

Time Doctor Integration Coming Soon

Real-time productivity tracking and hours breakdown will appear here once the Time Doctor API integration is live.

Preview: What You Will See

Metric	Description
Daily Hours Tracked	Hours logged per VA per day with idle vs. active breakdown
Weekly Productivity Score	Percentage of tracked time spent on productive tasks
Top Applications Used	Most-used apps and websites during work hours
Screen Activity	Screenshot frequency and activity levels
Attendance & Schedule	Clock-in/out times, breaks, overtime tracking

Company Information